Each patient's experience at our practice is important to us. As we strive to provide the highest level of care, we value feedback on all aspects of the patient experience. This Medical GPS patient experience survey measures patient satisfaction from the time the appointment was made to the time the patient spent with the provider.
Recommend: The Recommendation rating reflects patients' overall likelihood of recommending their provider to friends or family members.
Exam Thorough: The Exam Thorough rating reflects how satisfied patients were at the thoroughness and completeness of their examination and treatment.
Provider Answers: The Provider Answers rating shows the level of patient satisfaction on how the provider was able to answer questions and fully explain treatment.
Provider Concern: Provider concern measures the extent to which patients agree they were treated with courtesy, respect and concern throughout the entire examination.
Wait Reasonable: This rating measures patient satisfaction on the total time spent waiting for the provider.
Josette Spotts, MD, FACS is a breast surgeon at Comprehensive Cancer Centers of Nevada (CCCN). She is board certified in breast ultrasound and is a member of numerous professional associations. “I feel it is very important that the breast surgeon takes control of the patient's care. I feel it is very important that I personally explain the surgical options, the surgical procedures and the potential additional treatments that may be recommended to the patient. The care of patients with breast disease, particularly those diagnosed with breast cancer, requires patience and empathy which is what I expect of both myself and my office staff which I believe we deliver on a daily basis.”